GDPR Compliance

Your data protection rights under the General Data Protection Regulation

Our Commitment to Data Protection

Node-heath is committed to compliance with the General Data Protection Regulation (GDPR) and respecting your rights regarding the processing of your personal data. This page outlines how we comply with GDPR requirements and how you can exercise your data protection rights.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contract Performance: When processing is necessary to fulfil our contractual obligations to you, such as delivering training services you have requested.
  • Legitimate Interests: When we have a legitimate business interest in processing your data, such as improving our services, provided this does not override your rights and interests.
  • Legal Obligation: When we must process your data to comply with legal requirements.

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. This includes the right to obtain confirmation of whether we are processing your data and to receive a copy of that data.

Right to Rectification

You can request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete data completed.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data in certain circumstances, including when:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent on which processing is based
  • You object to the processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organisation where technically feasible.

Right to Object

You have the right to object to our processing of your personal data in certain circumstances, particularly when processing is based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please submit a request to us via email at [email protected]. Please include sufficient information to allow us to verify your identity and understand the nature of your request.

We will respond to your request without undue delay and within one month of receipt. In complex cases, this period may be extended by a further two months, and we will inform you of any such extension.

Data Protection Officer

For questions or concerns about how we process your personal data or to exercise your GDPR rights, you can contact our data protection representative at [email protected].

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting who can view personal data
  • Staff training on data protection requirements
  • Incident response procedures for data breaches

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions confirming that the recipient country provides adequate data protection
  • Other legally approved mechanisms ensuring GDPR-level protection

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations. Our retention periods are determined based on:

  • The nature of the data and the purposes of processing
  • Legal or regulatory retention requirements
  • Legitimate business needs
  • Your preferences regarding retention

Children's Data

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or process personal data from children without appropriate parental consent.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where the alleged violation occurred.

In the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO), which can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: www.ico.org.uk

Updates to This Information

We may update this GDPR compliance information from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

Contact Information

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 47 Kensington Gardens Square, London, W2 4BG, United Kingdom